Payment & Taxes
Prices & Taxes
All product prices shown on Cozvra.com are displayed in the currency indicated on the Website.
Applicable taxes may be included in the displayed price or calculated during checkout depending on your shipping destination, local tax requirements, and applicable law.
Standard shipping is free for eligible destinations.
For more information about delivery times, shipping availability, and related conditions, please visit our Shipping & Delivery page.
The final amount payable will be clearly displayed before you complete your order.
Depending on your destination, additional customs duties, import taxes, brokerage fees, or other charges may be imposed by local authorities.
Unless otherwise stated during checkout, such additional import-related charges are not included in the product price and may be the responsibility of the recipient.
Accepted Payment Methods
Available payment methods are displayed during checkout and may vary depending on your country, region, currency, or payment provider availability.
You may be able to pay using credit cards, debit cards, digital wallets, or other supported payment methods shown during checkout.
Please select your preferred available payment method and follow the instructions provided on the secure checkout page.
All payments must be successfully authorized before an order can be processed.
If your payment is declined, canceled, or cannot be verified, your order may not be completed.
Payment Processing
Payments may be processed by independent third-party payment service providers.
When you make a payment, certain payment information may be transmitted directly to the relevant payment provider in accordance with its own security and privacy practices.
Cozvra does not directly store complete credit card numbers, card security codes, or other sensitive card credentials when those details are handled by an independent payment provider.
Payment Security
We use reasonable security measures to help protect your payment and transaction information.
Our Website uses secure encrypted connections to protect information transmitted during checkout.
Payment providers may also apply additional fraud detection, identity verification, or authentication measures.
Payment Authorization
When you place an order, your payment provider may authorize, reserve, or charge the applicable amount in accordance with the payment method you selected.
In some cases, a temporary authorization may appear on your account before the final transaction is completed.
The timing of authorization releases, pending transactions, or refunds is controlled by your bank, card issuer, or payment provider.
Currency Conversion
If your payment account uses a currency different from the currency displayed at checkout, your bank, card issuer, or payment provider may apply its own exchange rate and currency conversion fees.
Cozvra does not control exchange rates or fees charged independently by financial institutions or payment providers.
Customs, Duties & Import Taxes
International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country or region.
Where taxes or duties are collected by us during checkout, they will normally be reflected in the order total.
If charges are imposed separately by customs authorities, couriers, or local agencies, the recipient may be responsible for paying those charges unless otherwise stated.
For additional information, please refer to our Shipping & Delivery policy.
Refunds
Approved refunds will normally be returned to the original payment method where possible.
Once a refund has been issued by Cozvra, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.
For information about return eligibility and refund conditions, please review our Returns & Exchanges policy.
Payment Issues
If you experience a payment issue, please first verify that your billing information, card details, available funds, and payment authorization information are correct.
Some transactions may also be declined by your bank or payment provider for security reasons.
If the issue continues, you may contact your bank or payment provider directly, or contact our customer service team at support@cozvra.com.
Contact Us
If you have any questions about payments, taxes, refunds, or billing, please contact us at support@cozvra.com.