Shipping & Delivery

Shipping & Delivery

Shipping Destinations

Delivery & Tracking

Once your order has been shipped, tracking information will be provided where available. Tracking updates may take some time to appear after the package has been handed over to the carrier.

Order Processing Time

Orders are normally processed and prepared for shipment within 3–7 business days.

Processing times may vary during holidays, promotional periods, high-demand periods, or due to product availability.

Once your order has been dispatched, you will receive shipping or tracking information where available.

Shipping Time

Estimated shipping times begin after the order has been processed and dispatched.

Important Information

1. Estimated delivery times are provided for reference only and are not guaranteed. Delivery times may vary depending on the destination, local courier operations, customs clearance, weather conditions, holidays, and other external factors.
2. Please make sure that your shipping address, postal code, phone number, and contact information are complete and accurate before placing your order.
3. Once an order has been shipped, changing the delivery address may not be possible.
4. Multiple products from the same order may occasionally be shipped separately. If this happens, you may receive more than one tracking number or package.

Delayed Shipments

Occasionally, deliveries may take longer than expected due to circumstances outside our reasonable control, including customs inspections, carrier delays, severe weather, transportation disruptions, or local delivery conditions.

If your tracking information has not been updated for an extended period or your order has not arrived within a reasonable time, please contact us at support@cozvra.com.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Cozvra is not responsible for delivery delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or outdated address information provided by the customer.

If you notice an address error before your order has been shipped, please contact us as soon as possible. We will make reasonable efforts to update the address, but changes cannot be guaranteed once order processing has begun.

Shipping Terms

Cozvra offers shipping to customers in supported destinations worldwide.

Shipping services may be provided by third-party carriers, logistics providers, postal services, or local delivery partners.

Delivery estimates may vary according to the destination, carrier service, customs procedures, and local conditions.

Risk of loss or damage will be handled in accordance with applicable law and the terms of the relevant shipping service.

Customs, Duties & Taxes

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country or region.

Any applicable taxes or charges collected directly by us will normally be shown during checkout where required.

Unless otherwise stated at checkout, additional customs duties, import taxes, or fees imposed by local authorities may be the responsibility of the recipient.

Customs clearance procedures may affect delivery times. Cozvra does not control customs processing or charges imposed independently by local authorities.

Lost or Damaged Packages

If your package appears to be lost in transit, or if you receive a package that has been damaged during delivery, please contact us as soon as possible.

We may ask you to provide your order number, tracking information, photographs, or other relevant details so that we can investigate the issue with the shipping provider.

Contact Us

If you have any questions about shipping, delivery, tracking, or your order, please contact our customer service team at support@cozvra.com.